Terms of service

Effective Date: 16/12/2025

Welcome to Munchaura (https://munchaura.com/). These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. About Munchaura

Munchaura is an online platform offering food and related products. All products and services provided through this website are subject to these Terms.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or using the website under the supervision of a parent or legal guardian.

  • You are legally capable of entering into a binding agreement under applicable laws.

3. Account Information

You may be required to provide accurate and complete information when placing an order or creating an account. You are responsible for maintaining the confidentiality of your account details and for all activities conducted through your account.

Munchaura reserves the right to suspend or terminate accounts found to be providing false or misleading information.

4. Orders and Payments

  • All orders placed through our website are subject to acceptance and availability.

  • Prices are listed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as mentioned.

  • Payments are processed securely through third-party payment gateways.

  • Munchaura reserves the right to cancel or refuse any order at its discretion.

5. Shipping and Delivery

Delivery timelines provided are estimates and may vary due to factors beyond our control.

Munchaura is not responsible for delays caused by courier partners, natural events, or incorrect delivery information provided by the customer.

6. Returns, Refunds, and Cancellations

Returns, refunds, and cancellations are governed by our Refund & Cancellation Policy, which forms an integral part of these Terms.

Due to the nature of food products, certain items may not be eligible for return.

7. Product Information

We make every effort to display accurate product descriptions, images, and pricing. However, minor variations may occur. Munchaura does not guarantee that all product descriptions or content are error-free.

8. Intellectual Property

All content on this website, including text, images, logos, designs, and graphics, is the property of Munchaura and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without prior written permission from Munchaura.

9. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorized access to the website or its systems

  • Upload or transmit viruses, malware, or harmful code

  • Engage in fraudulent, abusive, or harmful behavior

10. Limitation of Liability

To the maximum extent permitted by law, Munchaura shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products.

Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Munchaura, its owners, employees, and partners from any claims, damages, or expenses arising out of your violation of these Terms or misuse of the website.

12. Third-Party Services and Links

Our website may include links to third-party websites or services. Munchaura is not responsible for the content, policies, or practices of such third parties.

13. Termination

We reserve the right to suspend or terminate your access to the website at any time, without notice, if you violate these Terms or applicable laws.

14. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of India.

15. Changes to These Terms

Munchaura reserves the right to update or modify these Terms at any time. Changes will be effective upon posting on this page. Continued use of the website constitutes acceptance of the revised Terms.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Website: https://munchaura.com/
Email: [Insert Contact Email]
Phone: [Insert Contact Number]

These Terms of Service are designed to comply with applicable laws in India.